{"title":"Refund Policy","description":"\u003cdiv id=\"shopify-section-sections--25782839083255__cart-drawer\" class=\"shopify-section shopify-section-group-overlay-group shopify-section--cart-drawer\"\u003e\u003c\/div\u003e\n\u003cdiv id=\"shopify-section-sections--25782839083255__newsletter-popup\" class=\"shopify-section shopify-section-group-overlay-group shopify-section--popup\"\u003e\n\u003ch1\u003eRefund policy\u003c\/h1\u003e\n\u003c\/div\u003e\n\u003cmain id=\"main\" class=\"anchor\"\u003e\n\u003cdiv class=\"shopify-policy__container\"\u003e\n\u003cdiv class=\"shopify-policy__body\"\u003e\n\u003cdiv class=\"rte prose\"\u003e\n\u003ch2\u003eReturn Rules Summary\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eReturns accepted within 14 days\u003c\/strong\u003e of delivery (request must be submitted within 14 days)\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eCustomer pays return shipping\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eNo restocking fees\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eNo final sale items\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch2\u003eReturns \u0026amp; Refunds Policy (14 Days)\u003c\/h2\u003e\n\u003cp\u003eWe offer a \u003cstrong\u003e14-day return window\u003c\/strong\u003e, meaning you have \u003cstrong\u003e14 days from the delivery date\u003c\/strong\u003e to request a return.\u003c\/p\u003e\n\u003ch3\u003e1) Return Requests Must Be Approved First\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eAll returns require approval before you ship anything back.\u003c\/strong\u003e\u003cbr\u003eReturns sent without approval will be \u003cstrong\u003erefused\u003c\/strong\u003e and \u003cstrong\u003enot refunded\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eTo request a return, email \u003cstrong\u003e\u003ca class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003eraw@rawuncutfragrances.com\u003c\/a\u003e\u003c\/strong\u003e and include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eYour \u003cstrong\u003eorder number\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe item(s) you want to return\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eA \u003cstrong\u003eclear, justified reason\u003c\/strong\u003e for the return\u003cbr\u003e(Example: damaged on arrival, wrong item received, defective sprayer, etc.)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf your request is approved, we’ll send return instructions.\u003c\/p\u003e\n\u003ch3\u003e2) Return Eligibility\u003c\/h3\u003e\n\u003cp\u003eTo qualify for a return, the item must be:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eUnused and unopened\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIn the \u003cstrong\u003esame condition\u003c\/strong\u003e you received it\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIn \u003cstrong\u003eoriginal packaging\u003c\/strong\u003e (including any seals, boxes, inserts)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWith \u003cstrong\u003eproof of purchase\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eImportant (Fragrance Hygiene Policy):\u003c\/strong\u003e\u003cbr\u003eBecause fragrance is a personal care product, we do \u003cstrong\u003enot\u003c\/strong\u003e accept returns for items that are \u003cstrong\u003eopened, used, or unsealed\u003c\/strong\u003e, unless the item arrived \u003cstrong\u003edamaged\/defective\u003c\/strong\u003e or you received the \u003cstrong\u003ewrong item\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3\u003e3) Authentication Before Any Refund\u003c\/h3\u003e\n\u003cp\u003eAll returns are \u003cstrong\u003einspected and authenticated\u003c\/strong\u003e before any refund is processed. This helps prevent counterfeit or swapped returns.\u003c\/p\u003e\n\u003cp\u003eIf a return appears \u003cstrong\u003eused, tampered with, swapped, or fails authentication\u003c\/strong\u003e, it will be \u003cstrong\u003edenied\u003c\/strong\u003e and \u003cstrong\u003eno refund will be issued\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3\u003e4) Return Shipping (Customer Responsibility)\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eCustomers are responsible for return shipping costs.\u003c\/strong\u003e\u003cbr\u003eWe do \u003cstrong\u003enot\u003c\/strong\u003e charge any restocking fees.\u003c\/p\u003e\n\u003ch3\u003e5) Return Address (Approved Returns Only)\u003c\/h3\u003e\n\u003cp\u003eIf approved, you will receive instructions. Approved returns must be shipped to:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRAW\u0026amp;UNCUTFRAGRANCES LISTED BUSINESS ADDRESS\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e6) Damages, Defects, or Wrong Item\u003c\/h3\u003e\n\u003cp\u003ePlease inspect your order when it arrives. If your item is \u003cstrong\u003edamaged, leaking, defective, or incorrect\u003c\/strong\u003e, contact us immediately at \u003cstrong\u003e\u003ca class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003eraw@rawuncutfragrances.com \u003c\/a\u003e\u003c\/strong\u003eso we can fix it.\u003c\/p\u003e\n\u003ch3\u003e7) Non-Returnable Items\u003c\/h3\u003e\n\u003cp\u003eWe do not accept returns for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eOpened, used, or unsealed fragrances\u003c\/strong\u003e (except verified damage\/defect\/wrong item cases)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFinal sale \/ sale items\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eGift cards\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e8) Exchanges\u003c\/h3\u003e\n\u003cp\u003eWe don’t offer direct exchanges. If your return is approved, return the item and place a new order for what you want.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/main\u003e","products":[],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/3749\/8174\/collections\/Edit_with_AI-682be8d3-0a19-4e81-b82f-661699842c9f.jpg?v=1778806429","url":"https:\/\/rawuncutfragrances.com\/collections\/refund-policy.oembed","provider":"rawuncutfragrances","version":"1.0","type":"link"}